The Anker Innovations team wants to share a matter of utmost importance concerning a small number of lithium-ion batteries used in specific eufy brand robotic vacuums. Our quality control team has identified that these batteries originated from a single production batch (product code "22D51") produced during the week of December 19, 2022. The team found that 0.07% of this batch of battery pack may exhibit signs of overheating such as smoking, melting, and/or igniting.


The safety and satisfaction of our valued customers are key priorities. In line with this commitment, we have proactively initiated a battery pack replacement program and reach out to the consumers through Email and the users who registered on eufy Clean app. 

Model list


* Please note none of the affected models have been sold or distributed in Australia or New Zealand, and therefore are not required to be part of the Battery Replacement Program. 

eufy RoboVac 11S
eufy RoboVac 11S MAX
eufy RoboVac 15C MAX
eufy RoboVac 30C
eufy RoboVac G30
eufy RoboVac Replacement Battery
Pack 2600mAh 

eufy RoboVac G40
eufy Clean G40+
eufy Clean G40 Hybrid+
eufy RoboVac X8
eufy RoboVac X8 Hybrid
eufy RoboVac Replacement Battery
Pack 5200mAh